Terms of service

Terms & Conditions

Effective Date:  1st May 2026

Welcome to Bellecure. These Terms & Conditions (“Terms”) govern your access to and use of the Bellecure website, including the purchase and use of products offered through our online store.

By accessing our website, placing an order, or purchasing a Bellecure product, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.


1. About Bellecure

Bellecure is committed to providing thoughtfully designed wellness and personal-care products intended to support relaxation, comfort, and everyday wellness.

Throughout these Terms, “Bellecure,” “we,” “us,” and “our” refer to Bellecure. “You” or “customer” refers to any person accessing our website or purchasing our products.


2. Eligibility

You must be at least 18 years old, or have the permission and supervision of a parent or legal guardian, to make a purchase through our website.

By placing an order, you confirm that the information you provide is accurate, complete, and current.


3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, availability, and other information displayed on our website are accurate and up to date.

However, minor variations in product appearance, packaging, color, or other non-material characteristics may occur due to manufacturing updates, lighting, photography, or display settings.

Bellecure reserves the right to correct inaccurate information, update product specifications, or modify product availability at any time without prior notice.

Our products are intended to be used only for their stated purpose and according to the instructions provided with the product.


4. Wellness Disclaimer

Bellecure products are designed for general wellness, relaxation, and personal-care purposes.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information provided on our website is for general informational purposes and should not be considered medical advice.

If you have a medical condition, are recovering from an injury, are pregnant, have concerns regarding the use of an electrical wellness device, or are otherwise unsure whether a product is appropriate for you, consult a qualified healthcare professional before use.

Always read and follow the product's user manual and safety instructions before operating the device.


5. Orders and Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products.

An order confirmation email confirms that we have received your order; it does not necessarily mean that your order has been accepted.

We reserve the right to accept, limit, or cancel an order when reasonably necessary, including in circumstances involving:

  • Product availability limitations
  • Pricing or listing errors
  • Incorrect customer information
  • Suspected fraudulent or unauthorized activity
  • Duplicate or unusually large orders
  • Payment authorization issues
  • Other circumstances that may prevent us from fulfilling the order

If we cancel an order after payment has been received, we will issue a refund for the amount charged for the canceled order.


6. Pricing and Payment

All prices displayed on our website are listed in U.S. dollars (USD) unless otherwise stated.

Prices, promotions, discounts, and product availability may change at any time. Any applicable taxes, shipping charges, or other fees will be displayed during the applicable stage of checkout.

Payment must be successfully authorized before an order can be processed.

Bellecure does not store complete payment card information when payment is processed through third-party payment providers. Payment information is handled according to the applicable payment provider's security and privacy practices.


7. Shipping and Delivery

Orders are generally processed within 1–2 business days, unless otherwise stated on the product page or during checkout.

Estimated delivery times depend on the shipping method, destination, carrier, and other circumstances outside our control.

Once your order has shipped, tracking information will be provided when available.

Delivery estimates are not guaranteed delivery dates. Delays may occur because of carrier disruptions, weather, holidays, incorrect addresses, customs processing, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping and contact information at checkout.

For complete information regarding shipping methods, processing times, delivery estimates, and applicable shipping charges, please refer to our Shipping Policy.


8. Returns and Refunds

Bellecure offers a 60-Day Money-Back Guarantee, subject to the requirements described in our Return & Refund Policy.

To be eligible for a return:

  • The return request must be submitted within the applicable 60-day period.
  • The product must be returned in accordance with our return instructions.
  • The product should include its original accessories and packaging where reasonably possible.
  • The product must not have been intentionally damaged, improperly used, modified, or repaired by an unauthorized party.

Once a returned product is received and inspected, we will determine whether it qualifies for a refund under our Return & Refund Policy.

Approved refunds will generally be issued to the original payment method.

Please review our complete Return & Refund Policy for eligibility requirements, return instructions, return shipping responsibilities, and refund processing timelines.

Google specifically recommends that return policies clearly explain eligibility, timeframes, return procedures, fees, and refund timing and that the information remains consistent across the website and Merchant Center.


9. Warranty

Bellecure products are covered by a 12-Month Limited Warranty against manufacturing defects under normal and intended use.

The warranty does not cover damage resulting from:

  • Accidents or physical damage
  • Misuse or abuse
  • Improper operation
  • Failure to follow the user manual
  • Unauthorized modifications or repairs
  • Use outside the intended purpose
  • Normal wear and tear
  • Damage caused by external circumstances beyond the product's intended use

Warranty claims may require proof of purchase and additional information or photographs to help us evaluate the issue.

Warranty coverage is subject to the specific terms applicable to the product purchased.


10. Safe and Proper Product Use

Customers are responsible for using Bellecure products according to the applicable user manual and safety instructions.

Do not use an electrical wellness device:

  • On broken, irritated, or damaged skin unless specifically permitted by the product instructions
  • In a manner inconsistent with the user manual
  • If the product or charging cable shows signs of damage
  • In circumstances where the product instructions specifically prohibit use

Do not modify, disassemble, or attempt unauthorized repairs on Bellecure products.

If you experience unusual discomfort or other concerning symptoms while using a product, discontinue use and seek appropriate professional advice.


11. Third-Party Services and Links

Our website may use third-party services, including payment processors, shipping providers, analytics services, or other technology providers.

We may also provide links to third-party websites for convenience.

Bellecure is not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.


12. Privacy and Personal Information

We respect your privacy and handle personal information in accordance with our Privacy Policy.

We collect and use information that is reasonably necessary to process orders, provide customer support, operate our website, improve our services, and fulfill other legitimate business purposes described in our Privacy Policy.

We do not sell customers' personal information.

Please review our Privacy Policy for additional information about how we collect, use, store, and protect personal information.


13. Changes to These Terms

Bellecure may update or modify these Terms from time to time to reflect changes to our business, products, services, policies, or applicable legal requirements.

When changes are made, we will update the Effective Date displayed at the top of this page.

The updated Terms will become effective when published on our website unless otherwise stated.

Your continued use of our website after the updated Terms are published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.


14. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing Bellecure's business and the customer's transaction, without regard to conflict-of-law principles, except where applicable law provides otherwise.

Any dispute will be handled in accordance with applicable law and any mandatory consumer protections applicable to the customer.


15. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Warranty Policy, and any other policies expressly referenced on our website, constitute the applicable agreement governing your use of our website and purchases from Bellecure, subject to applicable law.